GigzGenie Tech LLP: Privacy Policy

1. Scope and Purpose

This Privacy Policy explains how GigzGenie Tech LLP (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information, in accordance with the Information Technology Act, 2000 and applicable Indian data protection rules.

2. Information We Collect

• Personal Information: When you register on our App, we collect basic details such as your name and location.
• Usage Data: We collect information about your app interactions, selected service categories, requests, and communication preferences.

3. Use of Your Information

We use your data to:

• Facilitate service delivery and continuous improvement of our platform.
• Communicate service options, confirmations, and updates via SMS, WhatsApp, or in-app notifications.
• Process payments and confirm bookings.

4. Data Sharing and Disclosure

• With Third Parties: We may share your data with trusted third-party service providers such as payment processors (e.g., Razorpay) and communication platforms, strictly for service fulfillment.
• Legal Requirements: We may disclose your information when required to do so by Indian law or in response to lawful requests by public authorities.

5. Data Security

We implement reasonable security practices and procedures, in accordance with Section 43A of the Information Technology Act, 2000 and SPDI Rules, 2011, to safeguard your data from unauthorized access, misuse, or alteration.

6. Data Retention

We retain your personal data only as long as is necessary to deliver our services or as mandated by law. Once the purpose is fulfilled, your data is securely archived or deleted.

7. User Rights and Grievance Redressal

• You have the right to access, review, correct, or request deletion of your personal data, subject to verification and applicable law.
• For grievances or concerns related to your personal data, please contact our designated Data Protection Officer through the support section of the app or website.

8. Changes to this Policy

Any significant changes to this Privacy Policy will be communicated through the app or via your registered communication channels. Continued use of the app after such changes constitutes your acceptance of the updated policy.